A furnace quits at 7:40 on a Tuesday night. He calls you. You’re under a unit with your hands full, and it rings out.
He doesn’t leave a voicemail. Nobody leaves voicemails. He scrolls down and calls the next guy on the list.
For Pittsburgh-area HVAC, plumbing & electrical contractors
Nobody who calls you goes unanswered again.
With this system, thirty seconds later he gets a text: “Sorry we missed your call — what’s the address and what’s the unit doing?” He answers that instead of dialing your competitor. You wake up to a booked job instead of a missed call.
Try it free for 14 days on the number you already have. Then $149 a month, cancel anytime.
What your caller experiences
You don’t change anything about your day. This is what happens on the other end of the phone.
1
A call rings out
You’re on a roof, under a unit, or driving. The call goes unanswered — same as today.
2
A text lands in 30 seconds
It asks for two things: the address, and what the unit’s doing. Both easy to answer — and both are exactly what you need to book the job.
3
Questions get answered — in your words
Do you charge to come out? Do you cover Allison Park? It replies from a list of answers you wrote and approved. Anything not on the list goes straight to you.
4
A time slot is offered. Your phone buzzes.
The caller picks a window. You get the address, the problem, and the slot on your phone — and you can jump into any conversation just by typing.
What gets set up in seven days
Live within a week. Your free 14 days start the day it goes live, and you hold the off switch.
The text-back
Thirty seconds after any call rings out — on the number you already give people. No porting, no new phone.
Your 20 most-asked questions
Answered automatically, in your words, on text and on your website. You approve every answer before it goes live.
An intake form that drafts your quote
You approve it in ninety seconds instead of writing it at the kitchen table at 9pm.
Starts with your first paid month.
The legal pieces
The privacy policy, terms, and carrier registration that business text messaging legally requires. Done for you, done right.
A one-page runbook + 30 days of posts
Everything you need to know fits on one page. And I write your first thirty days of posts for your Google and Facebook pages.
Starts with your first paid month.
An off switch
Text PAUSE and everything stops until you text RESUME. Use it on vacation, or any time you want.
The straight answers
The three questions every contractor asks me — answered the same way I’d answer them across your kitchen table.
“Is this a robot?” Yes.
The replies are automatic — same as the appointment reminder text from your dentist. It only answers questions you’ve given it answers to. Anything else, it hands straight to you.
“Will it ever pretend to be me?” Never.
It never signs off with a person’s name, and if a customer asks whether it’s automatic, it says yes. That’s deliberate — you can defend it to any customer who asks, which you couldn’t if we’d faked it.
“What do I have to change?” Nothing.
It runs on your existing number. No new phone, no app to learn. Jump into any conversation whenever you want — the automatic replies stop the second you start typing.
Try it free. Then one simple monthly price.
No setup fee, no contract, no surprises.
$149/month
Free for the first 14 days. You pay nothing until you’ve watched it catch real calls on your own number.
One recovered no-heat call usually covers a month. Most months it covers a lot more.
The monthly price includes everything: the text-back, your answers kept current, seasonal messages swapped, and me watching it so you don’t have to.
Once you’re running: the Review Engine gets your next twenty Google reviews without you asking anyone, and the Tune-Up Campaign fills a slow week from your own customer list.
Cancel with one text.
No contract. If it stops earning its keep, text me and I unhook everything. Your phone goes back to exactly how it was the morning before we started.
Who you’re working with
I’m Ellen Shilling, and Momentum Media Studio is a one-person shop in the Pittsburgh area. I set these systems up one contractor at a time, and I’d rather be the person who did it right for nine businesses than the one who did it fast for ninety.
You’re early, which is why the first 14 days are on me. You’ll see what it catches on your own phone line before you pay anything.
Fifteen minutes. I’ll show you the whole thing running.
No slides, no pitch. You’ll watch a missed call turn into a booked job on a phone screen, and then you decide. Impatient? Watch it right now.
Book a 15-minute callCall or text: 412-453-6840